Privacy Policy

Last Updated: March 4, 2025

Vertex Realty Partners, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vertexrealtypartners.com (“Website”) and use our services, including SMS communications.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Payment information (if applicable)

b. Non-Personal Information

• Browser type
• IP address
• Device type
• Website usage data
• Cookies and tracking technologies

c. SMS and Communication Data

• Phone number (if opted in for SMS communication)
• Message content and delivery status

2. How We Use Your Information

We use the collected data to:

• Provide and manage our services
• Process transactions and payments
• Improve website functionality and user experience
• Send marketing and promotional communications (with your consent)
• Ensure compliance with The Campaign Registry (TCR) for SMS messaging
• Respond to inquiries and provide customer support
• Detect and prevent fraudulent or illegal activities

3. SMS Messaging Terms (TCR Compliance)

If you opt-in to receive SMS messages from us, you agree to the following:

• Consent: By providing your mobile number, you expressly consent to receive marketing and non-marketing messages from us in compliance with the Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR) requirements.
• Message Frequency: You may receive periodic SMS messages based on your engagement and preferences.
• Opt-Out: You can opt out at any time by replying “STOP” to any message. You may receive a confirmation message upon opting out.
• Message & Data Rates: Standard message and data rates may apply based on your mobile carrier.
• Privacy: Your mobile number and message data will be handled according to our Privacy Policy and will not be shared with third parties outside of compliance requirements.
• TCR Compliance: We comply with TCR requirements by registering our SMS campaigns and maintaining transparency regarding opt-in, opt-out, and data usage policies.
• SMS Consent Communication:
  • The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  • Types of SMS Communications:
    • If you have consented to receive text messages from Vertex Realty Partners, you may receive messages related to the following:
      • Appointment reminders
      • Follow-up messages
      • Billing inquiries

      Example: “Hello, this is a friendly reminder of your upcoming service appointment with Technician Steve at 123 Main Street on 01/01/2025 at 9:00 AM. You can reply STOP to opt out of SMS messaging from Vertex Realty Partners at any time.”

  • Message Frequency:
    • Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your [appointments/billing, etc.].Example:
      “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
  • Potential Fees for SMS Messaging:
    • Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  • Opt-In Method:
    • You may opt-in to receive SMS messages from Vertex Realty Partners in the following ways:
      • Verbally, during a conversation
      • By submitting an online form
      • By filling out a paper form
  • Opt-Out Method:
    • Message and data rates may apply.
    • You can opt out at any time by texting “STOP.”
    • For assistance, text “HELP” or visit our https://vertexrealtypartners.com/privacy and https://vertexrealtypartners.com/toc pages.
    • Message frequency may vary

4. Sharing Your Information

We do not sell, rent, or disseminate your personal information to third parties for marketing purposes. However, we may share your data with:

• Service Providers: Third parties that assist in operating our business, such as payment processors and platforms we use in the operation of our business.
• Legal Authorities: If required by law, legal process, or to protect our rights.
• Business Transfers: In the event of a merger, sale, or business restructuring.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information
• Object to the processing of your data
• Withdraw consent for marketing communications
• Request a copy of the data we hold about you

To exercise your rights, please contact us at operations@vertexrp.com.

8. Children’s Privacy

Our Website and services are not intended for children under 13. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vertex Realty Partners, Inc
PO Box 2925, Grand Junction, CO 81502
operations@vertexrp.com
(970) 367-4788

By using our Website and services, you acknowledge that you have read and agree to this Privacy Policy.